Smartape

About the Company

Legal Entity and Official Address

LLC SmartApe (Official jurisdiction of registration — Russian Federation). TIN/KPP: 7716730716 / 771601001. Legal address: 129281, Moscow, Starovatutinskiy proezd, 17, floor 1, premises V, room 5. Postal address: 111024, Moscow, P.O. Box 40.

Data Center Locations

The hoster's hardware foundation is physically concentrated within the borders of Russia, guaranteeing lightning-fast response times and absolute legal security. The key computing clusters are based at DataPro — one of the most technologically advanced and highly secured data centers in the Moscow region.

The Russian IT integrator SmartApe has been actively capturing the telecommunications market since 2012. The main trigger for its success, which set the platform apart from conservative providers, was the launch of the innovative "honest unlimited" concept. By discarding artificial restrictions on disk quotas and the number of hosted websites, the company offered clients truly unlimited shared hosting. The installation of equipment in certified Tier III halls ensures benchmark redundancy of power supply and network links according to the N+1 standard. The exclusively Moscow-based server deployment provides commercial brands and government agencies with a legal opportunity to accumulate personal information, fully complying with the strict requirements of Federal Law 152-FZ.

Hosting Services

The architecture of the computing nodes is designed to flawlessly cover any IT demands — from launching compact landing pages to deploying distributed intranet portals:

Isolated KVM Instances

The fundamental tier of the cloud environment. The creation of virtual servers (VPS/VDS) relies exclusively on the hardware KVM hypervisor. This virtualization algorithm provides the tenant with guaranteed encapsulation of the ordered capacities (RAM and vCPU), completely eliminating the very possibility of overselling and slowdowns caused by neighboring virtual machines. Data is stored on ultra-fast Enterprise SSD and NVMe arrays, generating a phenomenal level of IOPS, which is critical for complex databases.

Physical Servers (Bare Metal)

To maintain the uninterrupted uptime of giant e-commerce projects, resource-hungry 1C:Enterprise platforms, and heavy-load media hubs, the provider grants access to the monopolistic rental of dedicated hardware. The user takes absolute control over the computing architecture (powered by top-tier Intel Xeon processors), completely bypassing the software hypervisor layer.

Optimized CMS Hosting

The platform's signature trump card is an unlimited environment meticulously fine-tuned to the needs of developers. Server parameters are initially balanced for the instant rendering of complex dynamic code, ensuring perfect responsiveness for such demanding CMS platforms as 1C-Bitrix, WordPress, Drupal, Joomla, and OpenCart.

Additional Services

Striving to build the most fault-tolerant ecosystem possible, the hoster has implemented a set of critically important security modules:

Automatic Backup

The platform is equipped with intelligent backup algorithms. Regular copies of the file tree and databases are autonomously sent to isolated storage. This completely frees system engineers from the routine configuration of backup scripts and protects intellectual property from accidental data loss.

Basic DDoS Protection

The data center's backbone network channels are continuously filtered by hardware shields. Analytical systems monitor incoming traffic in real-time, instantly blocking parasitic L3/L4 floods. This preserves the stable availability of websites even during massive targeted attacks.

Seamless Deployment and Migration

The innovative billing system activates a new virtual machine in a matter of minutes post-transaction. For new customers, the customer care department provides a delicate and absolutely free "turnkey" project transfer service from previous providers.

Operating Systems

The data center delegates unrestricted root privileges to the tenant, removing any barriers to deep customization of the software shell:

Linux Distributions

The cloud automatic deployment module instantly installs all popular server releases (Ubuntu, CentOS, Debian, Rocky Linux, AlmaLinux). This is an excellent foundation for Docker containerization, microservice compilation, and the creation of high-performance LEMP/LAMP stacks.

Windows Server Ecosystem

The computing infrastructure permits the installation of legal server OSs from Microsoft. Such a stack is indispensable for organizing secure RDP sessions, the round-the-clock operation of financial bots, and accounting software.

Custom ISO Mounting

To solve atypical IT tasks, a system administrator is granted the right to remotely upload a personal ISO file to the cloud and perform a custom installation of any exotic operating system.

Control Panel

To maximally lower the entry barrier, the provider has integrated modern visual dashboards:

Orchestration via ISPmanager

Directly from the billing, a user can purchase a license key for the ISPmanager graphical panel with a single click. This powerful interface transforms the highly complex processes of configuring databases, mail domains, and issuing SSL certificates into basic visual actions.

Alternative Interfaces

The platform respects its clients' right to choose. Inside an isolated KVM instance, a developer is free to install any preferred panel (FastPanel, cPanel, HestiaCP), gaining total visual control over the web environment.

Emergency VNC Console

A browser-based VNC client is available in the secure zone of the personal account. It opens direct visual contact with the server monitor, acting as an irreplaceable rescue tool in case of accidental SSH protocol blockage by incorrect firewall rules.

Technical Support

Flawless customer service is one of the key reasons for the audience's long-term loyalty:

Responsibility Regulations

Specialized technical experts monitor the integrity of the backbone channels and the physical condition of the racks around the clock. If a client uses classic unlimited hosting, support resolves all web environment issues. When renting isolated VDS servers, an Unmanaged model applies, where the responsibility for internal software rests with the administrator themselves.

Communication Channels

The technical support department operates 24/7/365. Communication is handled via an authorized ticketing system (for reliable tracking of complex requests), a multi-channel telephone line, and a responsive online chat.

Trial Period

For a safe and deep audit of the claimed specifications, the provider has established transparent conditions:

Free Trial

To test the famous unlimited hosting under real loads, a full 14-day trial period is provided. This time is more than enough to migrate a heavy project and evaluate rendering stability. Launching cloud KVM servers may require a minimum deposit as a defense against automated bot registrations.

Refund Policy

The platform strictly adheres to a fair Money-back policy. If a decision is made to terminate the cooperation, the tenant can promptly initiate a refund of unspent funds from the internal balance back to the original payment details.

Pricing

The provider's economic concept is aimed at building long-term and mutually beneficial partnerships:

Balanced Start

The cost of computing limits is in an extremely accessible market segment, especially with advance payment for rentals of 1 to 3 years (discounts can reach up to 50%). The subscription fee is fully justified by unlimited SSD space, hosting in the elite DataPro data center, and the presence of basic DDoS protection.

Variety of Payment Gateways

The billing system is highly flexible and adapted to the current economic conditions of the Russian Federation. Payments are accepted via bank cards (MIR, Mastercard, Visa), SBP transfers, and YooMoney; additionally, full cashless settlement for legal entities is implemented, complete with the provision of all necessary closing documents.

Pros and Cons

Pros

1. Unique business model of honest unlimited hosting (quotas on websites and SSD drives are removed).
2. Deployment of server equipment in the premium Moscow data center DataPro (Tier III standard).
3. Strict hardware KVM virtualization, reducing overselling risks to zero.
4. Provision of a 14-day free trial for a comprehensive evaluation of classic hosting.
5. Uninterrupted multi-channel technical support with an active phone number.
6. Total legal transparency and adherence to the mandates of Federal Law FZ-152.
7. Integrated basic DDoS protection system at the backbone network level.

Cons

1. The Unmanaged concept on cloud VDS requires the user to confidently master the Linux terminal.
2. Unlimited plans come with strict regulations on maximum CPU time consumption.
3. Activating high-performance virtual nodes requires a mandatory initial deposit for verification.

Conclusion

The domestic cloud integrator SmartApe is a fundamentally stable and economically viable IT platform for online store owners, the corporate segment, and webmasters striving to forget about disk space shortages forever. By integrating unlimited plans, branded server racks in the Moscow DataPro data center, and honest KVM technology into the industry, the hoster has built an ideal computing environment for the flawless operation of 1C-Bitrix and relational DBMSs. The symbiosis of legal Russian registration, a two-week free trial, qualified technical support engineers, and the ability to radically cut costs when paying a year in advance makes this project one of the most desirable candidates for top positions in the expert listing of the vpsrank.net aggregator.